Question2Replies23Views RajibC56 Member since 2014 10 posts Merkle Posted: 1 year agoLast activity: 1 year ago Closed Launch I- case on logging to CPMIs there an extension activity to customize so the Interaction case can be auto launched when the user logins in to the CPM portal Pega Customer Service Low-Code App Development Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoSrinivas21 PEGA replied to RajibC56Hi, Not sure if you would able to achieve this requirement since there are various channels of interaction and various customers as well. However, you would be able to auto-launch an intent task on start of a new interaction. Thanks Posted: 1 year agomojjs PEGA replied to RajibC56Hi, This will work Include a label in the HomeScreen (or the screen which gets displayed on login) and write this script ' "<script> pega.desktop.createNewWork("PegaCA-Work-Interaction", "", "CPMInteraction");</script>" This would create a new interaction on login .