Question 2 Replies 25 Views × Close popover Rajib Chakravorty (RajibC56) Merkle Merkle GB View Profile Send Message RajibC56 Member since 2014 10 posts Merkle Posted: August 22, 2019 Last activity: September 30, 2019 Posted: 22 Aug 2019 11:42 EDT Last activity: 30 Sep 2019 6:07 EDT Closed Launch I- case on logging to CPM Is there an extension activity to customize so the Interaction case can be auto launched when the user logins in to the CPM portal Pega Customer Service Low-Code App Development Case Management Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 23 Aug 2019 4:18 EDT × Close popover Srinivas Yoganarasimha (Srinivas21) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message Srinivas21 PEGA replied to RajibC56 Hi, Not sure if you would able to achieve this requirement since there are various channels of interaction and various customers as well. However, you would be able to auto-launch an intent task on start of a new interaction. Thanks Posted: 1 year ago Posted: 30 Sep 2019 6:07 EDT × Close popover Sravani Mojjada (mojjs) PEGA Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message mojjs PEGA replied to RajibC56 Hi, This will work Include a label in the HomeScreen (or the screen which gets displayed on login) and write this script ' "<script> pega.desktop.createNewWork("PegaCA-Work-Interaction", "", "CPMInteraction");</script>" This would create a new interaction on login .