Question

5
Replies
1189
Views
Andy Casey (AndyC853)
Quad Graphics Inc

Quad Graphics Inc
US
AndyC853 Member since 2017 4 posts
Quad Graphics Inc
Posted: November 26, 2018
Last activity: December 13, 2018
Posted: 26 Nov 2018 9:47 EST
Last activity: 13 Dec 2018 9:55 EST
Closed
Solved

Local action from Resolved case

We have a requirement where our users would like to be able to bring up a resolved case and perform an action that creates a new case with certain properties copied from the resolved case. I'm having trouble running local actions from a resolved case because they're in a review harness. I can get it to work if I set the local action to a modal dialog but then I'm having trouble getting the new case to display automatically.

Is there an easy way to do this?

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform Low-Code App Development Case Management User Experience
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.