Question
Morgan Stanley
IN
Last activity: 9 Jul 2019 9:12 EDT
Make a temporary case a covered object dynamically upon persisting
Hi,
I have a temporary case which upon persisting needs to be placed under a parent case .
I am facing commit issues while doing the below:
1. Create case
2. call pxPersist shape
3. call pxMove API to make this case a subcase of existing case
Any thoughts?
I have tried several approaches like placing a commit step below pxPersist. however, its failing with some or the other reason.
Your thoughts?
***Edited by Moderator Marissa to update platform capability tags****
Morgan Stanley
IN
Exact error:
Unable to open an instance using the given inputs: O8WG8V-TESTFIRS-WORK C-1
|
Though its persisted before calling pxMove it throws error that the instacne could not be found.
Pega version 8.2.1
Pegasystems Inc.
US
In general during the same interaction you cannot 100% guarantee that something written to the database can be immediately queried from the database. Suppose Container Managed Transactions (CMT) is used where saves are handled outside of Pega by the App Server. The same applies to saving data then immediately expecting a read-only List Data Page to display the record in its list.
Perhaps a Standard Agent (7.X) or Queue Processor (8.X) can be used. Queue-based agents restore the step page, which must have been committed, then pick up where you left off on your behalf.
The agent will retry as long as the cover is locked.