Question
4
Replies
1294
Views
Posted: April 4, 2019
Last activity: April 5, 2019
Closed
Max Attempts in Queue-For-Agent
I have an activity calling queue-for-agent with max attempts "5".
Its a periodic agent with time provided 30 seconds.
But, on tracing that agent, it runs 5 times at once.
Instead the expected behaviour should be like the agent should try 5 times at interval of 30 seconds.
***Edited by Moderator: Pallavi to update platform capability tags***
Please check the settings described in this Support Article.
https://community.pega.com/support/support-articles/all-attempts-execute-within-same-agent-run