Question
1
Replies
3462
Views
Capgemini
Posted: November 29, 2017
Last activity: November 29, 2017
Closed
How to queue an standared Agent ? And can we able queue standared Agent without Queue-For-Agent method ?
Hi All,
I have a question that, can we able queue the standared Agent without using system queue?. I mean Queuing an standared with custom table means our table. Not system queue.
Can any please provide your view and thoughts here. Thanks in advance.
Moderation Team has archived post,
Close popover
This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Hi Chiranjeevi,
You can create a custom queue class and a table in DB for you to queue items to it. For queueing entries into the custom table, you'll have to use the code which resembles the one below:
tools.getThread().getQueueManager().enqueueDeferred(myStepPage);
The step page for the above java code should be an instance of the custom-queue class. The agent class must be the custom-queue and the activity must be present in the same.
Hope this helps.
-Ravi