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Michael Tan (tanm1)
PEGA
Senior System Architect
Pegasystems Inc.
JP
tanm1 Member since 2016 39 posts
PEGA
Posted: February 21, 2018
Last activity: February 23, 2018
Posted: 21 Feb 2018 22:53 EST
Last activity: 23 Feb 2018 3:20 EST
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"My Cases" standard behaviour

Which cases are supposed to appear in the standard "My Cases"?

  • Those which the current operator owns = created?
  • Those to which the current operator is a work party?

My understanding had always been the former, but current behaviour on client site and my own analysis of the underlying report definition appears to indicated the latter (although I may be wrong). Did the specification change? We are on 7.3.1.

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