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Veera Reddy Saddala (VeeraSaddala)
American Express Services Europe Ltd

American Express Services Europe Ltd
GB
VeeraSaddala Member since 2017 32 posts
American Express Services Europe Ltd
Posted: April 9, 2018
Last activity: August 23, 2018
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oversize attachment upload giving Jboss alert instead of Pega alert

Hi,

We have upgraded from 6.3 SP1 to 7.3 PRPC. The new version installed in Jboss 6.4 AS and Oracle DB.

We have set 5MB upload limit while adding attachment. When user uploads a file >5MB size, an 413 alert is coming with some response from Jboss which can't be closed anyway. There is a solution given in below article but doesn't resolve our issue.

https://pdn.pega.com/troubleshooting-cannot-close-error-message-window-oversized-file-attachment

Below is the message coming when size exceeds. Is there any way we can configure to show Pega warning instead of this Jboss error? Screen freezes when this error pops up.

Thanks,

Veera

***Updated by moderator: Lochan to add SR group tag***

Data Integration System Administration Upgrades Support Case Created
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