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VINAYKUMAR Member since 2010 8 posts
HCL
Posted: October 13, 2017
Last activity: October 16, 2018
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Parent Case having Stale Data

As a part of our project requirement we have a use case

1.Parent Case A creates subcases and waits for resolution of subcases

2. From subcase using updatecase utility updating parent case pagelist data

3.Once all subcases are resolved ,control is returned to parent case

But update values of parent case pagelist are not reflected. I tried to use obj-refresh and lock but still it shows stale data. But when i close the case and open it again from portal , i can see updated page list.

Please let me know if there is anything that i can do get updated information to the pagelist.

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Low-Code App Development Case Management
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