Question8Replies201Views DarwinLloydG Member since 2014 5 posts Accenture Posted: December 20, 2016Last activity: December 28, 2016 Closed Preview when creating a correspondence is not workingHi,We need guidance with this issue: When we click the preview button while we are creating a correspondence, it is not working.You may see attached screenshot for reference. Please advise. Thanks, Dar Ganata Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoDileep Kumar Balaga Incessant Technologies replied to DarwinLloydGHi Darwin, It will work fine but i didnt get why its not showing. Please create new correspondence and it again. It will work fine in the latest versions. Please attach screenshots if you are getting errors. Thank you. Posted: 3 years agoShashidhar_Palle PEGA replied to DarwinLloydGAre rules included are available? What is exception you are observing, please post a screenshot. Try previewing any OOTB corr rule, to verify. Posted: 3 years agoDarwinLloydG Accenture replied to Shashidhar_PalleHi, Thanks for your response, but as per checking there are no exceptions when i click the preview button. I'm really sorry but can you guide me on how can i try previewing any OOTB corr rule as you suggested? Thank you so much, Dar Ganata Posted: 3 years agoSantanu PEGA replied to DarwinLloydGHello is it happening with all correspondance rule or only this one ? If it is happening with only this one then try deleting the referenced rule and see that makes any difference or not. Most of the time , if your referenced rules are not available then correspondance failed to show them during preview . Posted: 3 years agoDarwinLloydG Accenture replied to SantanuHi, Thank you so much for your response. But as per checking, the preview problem is happening to all of the correspondence rule. Please advise what actions can i take to resolve this issue. Thanks you so much. Posted: 3 years agoSantanu PEGA replied to DarwinLloydGWhich PRPC version you are on and on which browser you are trying out this ? Posted: 3 years agoDarwinLloydG Accenture replied to SantanuIm using PRPC 6.3 on Internet Explorer 11 Posted: 3 years agoKnowHowPRPC TCS replied to DarwinLloydGIn Pega 7,under actions preview is available. In Pega 6, there is an icon to preview.Run the tracer and click on it to identify where its failing.