Refresh Other section not working - to Refresh another section containing Grid Layout - Containing Attachments for WO
Dears,
- On Click of a button I am generating attachments, This is inside SECTIN A
-Attachments are shown in another section (SECTION B) inside a grid
-On Click of button inside section A - Section B is not getting refreshed
- Tried Below
1) Refresh Other Section
2) Refresh Current Harness
3) ReloadSection Activity
4) Run Script
<script>
pega.u.d.reloadSection("SendEmail","", "", "", false,false,'-1',true);
</script>
Please suggest something as this is blocking 10+ test cases and blocking my UAT exit criteria
Regards,
Vishal
***Updated by Moderator: Marissa to close future comments per original poster as requirement is dropped for now***
Pegasystems Inc.
IN
Hi Vishal,
Do you have both the sections in a single harness?
If yes, both refresh other section / refresh harnessness should work.
Could you provide screenshots of your scenario so that we can get a better idea?
Thanks,
Gisela
Pegasystems Inc.
IN
Hi Vishal,
Are you using any OOTB activity/rule or custom rule to generate attachment?
In one action trying to Refresh other section with Run activity(generate attachment)?
If using activity, check tracer if activity is failing or not.
Compare your configuration with OOTB pyCaseAttcahments section configuration, whether this OOTB rule is working fine or not.
Pegasystems Inc.
IN
Hi,
Could you please have a look on the below articles :
https://pdn.pega.com/support-articles/attachments-section-not-refreshed
https://pdn.pega.com/support-articles/attachments-are-not-displayed-main-section
Thanks.
PegaOne GmbH
DE
When you click the button,
* Are you observing any activity in Tracer ?
* Is there any JS errors in console ?
* Is there any HTTP requests in fiddler ?