Skip to main content
Contact a Moderator

Question

2
Replies
41
Views
 Karthikeyan Iyemperumal (KIKARTHI)
Cognizant

Cognizant
IN
KIKARTHI Member since 2012 6 posts
Cognizant
Posted: March 20, 2017
Last activity: April 14, 2017
Posted: 20 Mar 2017 6:59 EDT
Last activity: 14 Apr 2017 10:33 EDT
Closed
Solved

Reg Sentiment Analytics

Hi,

With regards to Sentiment Analytics I understand the text analysis will be happening across Facebook, Twitter & YouTube. Kindly confirm whether it includes the text analysis from Play Store comments as well. Thanks.

Decision Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 4 years ago
Posted: 20 Mar 2017 8:14 EDT
Shantanu Gudihal (gudis1)
PEGA
Product Manager, Text Analytics
Pegasystems Inc.
US

Text analytics per say is independent of the underlying channel(FB, twitter or YouTube) and sentiment analysis works for any channel to which it is connected. The above 3 mentioned channels are supported OOTB. Play store as a channel is not supported OOTB. However, with upcoming 7.3, we have a new extendable connector framework where new connectors(like Play store) can be integrated using this framework. 

Accepted Solution

Posted: 4 years ago
Posted: 24 Mar 2017 4:43 EDT
Peter van der Putten (Peter van der Putten)
PEGA
Director, Decisioning Solutions
Pegasystems Inc.
NL

Note also that the connector framework is not strictly required to integrate.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice