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 Chakravorty Amit (AMITTUTUN) Capgemini
Capgemini
SE
AMITTUTUN Member since 2011 67 posts
Capgemini
Posted: October 14, 2016
Last activity: October 18, 2016
Posted: 14 Oct 2016 2:34 EDT
Last activity: 18 Oct 2016 6:37 EDT
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Related Case

How can we configure Related cases for any other party role apart from Customer?

 

***Updated by Moderator: Lochan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option; added Categories***

Enterprise Application Development Dev/Designer Studio Case Management System Administration
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Accepted Solution

Posted: 5 years ago
Posted: 14 Oct 2016 3:07 EDT
Praveen Sagar Cheerla (PraveenSagarCheerla) Areteans Praveen Sagar Cheerla
Areteans
AU

Change the parameters for the pre-activity pyCreateSubjectRelatedCasesGrid in the pyRelatedCasesByCase FA. Or alternativly customize the pyCreateSubjectRelatedCasesGrid  activity to just add more logic to it. 

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