Question

3
Replies
750
Views
Pradeep Yarlagadda (yarlp)
PEGA
Sr. System Architect
Pegasystems Inc.
IN
yarlp Member since 2017 4 posts
PEGA
Posted: August 16, 2017
Last activity: August 24, 2017
Posted: 16 Aug 2017 6:11 EDT
Last activity: 24 Aug 2017 10:42 EDT
Closed

Retry logic Requirement

In our requirement we need retry logic.As per our requirement,we need to send an email from pega. When we receive reply for that email we need to create one assignment "Email Received" to the operator. If there is any lock on the Case at that time, we need to retry after sometime & create assignment then.

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.