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Rule Data Corrupted error :Open the Rule Form failed
Using data page I'm refering the data. For example, in drop down so many country names are there if i click india below that details about india will display.
It is working fine in section. But,it is not working when i create a case.
After preview my section in the clipboard TempError is showing. Inside that ,
WBOpenNotFound.
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Unable to open instance RGB-PROD-WARRANTY-WORK-COURSEREGISTRATION!COURSE - Possible causes may be (1) Rule may no longer exist. (2) Availability of the rule may be set to No/Draft, Blocked or Withdrawn. (3) Circumstance of the rule may be preventing access. (4) Current date is not within the date range specified in the rule. (5) Access group or role may not have the appropriate privileges to open the rule.
how to solve this?
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Posted: 3 years ago
PEGA
Pegasystems Inc.
IN
Hi Vinoth,
It seems to be a context issue.
Could you please paste the snip of tracer depicting the failure.
Regards,
Ujjwal
Posted: 3 years ago
PEGA
Pegasystems Inc.
FR
I agree with Ujjwal, are you using the same user for both scenarios ?
Posted: 3 years ago
Cognizant Technology Solutions
Cognizant Technology Solutions
IN
Yes. Thank you.I just log out and log in again the error got solved.
Posted: 3 years ago
PEGA
Pegasystems Inc.
FR
Good, so it was a context issue with the current user in use. Good news.
Posted: 3 years ago
Coforge
Coforge
IN
it will be a contextual issue only.