Question3Replies55Views palakt44 Member since 2017 2 posts Accenture Services PVT Ltd Posted: 1 year agoLast activity: 1 year 6 months ago Closed Suggested task doesn't close on wrapping up the interaction.We have a problem with suggested task. Suggested task does not close on wrapping up the interaction. This is happening in Pega Customer Service Application.Steps to reproduce:1.Create interaction.2, Open the suggested task. Keep it open. Click on wrap up button to resolve the interaction.3. Interaction gets resolved but system displays suggested task. Attached is the screenshot for the samePlease suggest how can we close the suggested task.Do we have any OOTB activity to so? Pega Customer Service Low-Code App Development ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to palakt44Hello, Are you able to reproduce this issue with an OOTB user? What version of the product are you running? Posted: 1 year agopalakt44 Accenture Services PVT Ltd replied to MarcLasserre_GCSHaven't tried with OOTB user. I am using version 7.2.2(CSHC 7.22) Posted: 1 year agoMarcLasserre_GCS PEGA replied to palakt44Well, this is our first question. Is it an issue with the product or is it a customization problem. Testing with an OOTB user will help our investigations.