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raamu457 Member since 2015 5 posts
accenture
Posted: 3 years ago
Last activity: 3 years 3 months ago
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In Team memeber widget user case count is showing in correctly.

Hi

In Dashboard we have a team member widgets. Under team member widgets each user have case count(have different id's count like AA- and WW-). So we need to show only AA- case count . Currently we are using 7.2

Can you please help on my above comments.

Many Thanks.

Low-Code App Development Conversational Channels Low-Code App Development Dev/Designer Studio Case Management Reporting
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Moderation Team has archived post
Posted: 3 years ago

Could you attach screenshot to explain more? Little confused what you are referring to AA- and WW-.


Are these case ids and are you looking for only counting particular type of case assignments?

Posted: 3 years ago

Hi,


Please find the attached file , here under ianjohn the cases count is showing 5 but when we are clicking on the count we are able show only BB- work items, remaining 4 cases are start with some PX-ST. so we need to see only BB- count. Could you please help on this error.


Thanks,


Ram
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