Unable to logout from Web application through robotics process.
I am trying to automate specific workflow in pega cloud instance through Pega robotics. As a process i have to login and logout as multiple user roles in order to complete the flow. But the issue is, i am unable to logout from Pega cloud and also stop it(using Stop method on web adapter) through robotics. this causing me issue with logging in as other user role.
I am using Pega Robot 19.1
However i am able to logout manually. PFB screenshots for your reference.
This is likely due to an issue with your specific application. Since this is Chrome though, it is unlikely that the presence of Runtime is causing the issue since the Extension is running all of the time. I would suspect it is how you are automating the logout. I would look into that to make sure you are clicking the same link a user would. If that is the case, you'll likely need someone to look at your exact application. I would suggest opening a Support Request. If you do, please record the SR in the post so the resolution can be tracked.