Posted: 7 Oct 2019 8:56 EDT Last activity: 10 Oct 2019 10:14 EDT
Unexpected behaviour of pxAdjustSLA.
We are using "pxAdjustSLA" activity to reset the SLA details ,but pxFlow page is not getting updated with latest SLA details, we see at step#11 ,The reference work page gets changed to slaWorkPage and it's not sync up with pyworkpage. Is it expected behaviour ?.
Usecase : System creates two parallel assignments ,Based on certain action on one assignment then we need to reset SLA of other assignment , To achieve this, Finding the .pxAssignSvcLevel & .pxAssignmentKey of the desired assignment from pxFlow page and passing them to pxAdjustSLA activity to reset the SLA.