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Posted: March 20, 2018
Last activity: October 1, 2018
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Update case after robot assignment
Hi,
How can I update the case after a robot assignment? Once I have finished some tasks with a robot I set "CompletionStatus" of the robot activity to "Completed" but when I come back to the life cycle of the case, the case doesn't go on to next assignment. I have seen the robot tasks as completed in robot manager portal as well.
What else do I need?
Thanks a lot,
Hi Hector,
Could you check for audit logs in PRPC. Does it depict assignment to be still in robot queue.
Alternatively What happens when we manually try to complete robotics activity from Options(Local Action)
Thanks,
Ujjwal