Posted: 20 Mar 2018 11:39 EDT Last activity: 1 Oct 2018 2:16 EDT
Update case after robot assignment
How can I update the case after a robot assignment? Once I have finished some tasks with a robot I set "CompletionStatus" of the robot activity to "Completed" but when I come back to the life cycle of the case, the case doesn't go on to next assignment. I have seen the robot tasks as completed in robot manager portal as well.
I am also looking for an update to this, we are successfully kicking off our robot activity from pega platform, and setting SetCompletionStatus to Completed, and the workflow is saying it failed. Even though we see it had succeeded.
Posted: 3 years ago
Posted: 6 Aug 2018 14:56 EDT
Kip Jackson (KipJackson_GCS)
Lead Service Assurance Advisor
You can try using Tracer with the API Service rule(RULE-SERVICE-REST API V1 ***). This will give you some more details. I will also see if we can reach Hector and ask him to provide information from his original question.
Looks like there is been no updates on this post since a few months. Please consider creating a new post for your issue with details such as the Pega Robotics software version and detailed steps o help replicate the issue.