3. Under General tab , "Case-based usage license tracking category" check the prefix type . If you see C- then it will create C- cases if you want to change the "C-" prefix with some other prefix of you choice. then check request and response.
Posted: 5 months ago
Updated: 3 months ago
Posted: 16 May 2021 13:10 EDT Updated: 29 Jun 2021 7:40 EDT