Question

3
Replies
2049
Views
Avinash Haridasu (Avinash.Haridasu)
Morgan Stanley

Morgan Stanley
IN
Avinash.Haridasu Member since 2014 292 posts
Morgan Stanley
Posted: May 23, 2018
Last activity: May 30, 2018
Posted: 23 May 2018 23:27 EDT
Last activity: 30 May 2018 5:18 EDT
Closed

Working of standard agent with less schedule interval and more queue items

Hi

I have a standard agent with

-> interval as 10 mins

-> Current queue items count is 20. Each item processing takes a minute, which means it takes 20 minutes to complete the entire processing

-> Max items to process is lets say 30

My question is.. when a agent starts and picks up items 1 by 1 and reaches 11 item it would have taken 10 mins..

1. Does it mean that the current agent would stop and hand over the processing to the new agent..

2. Will a new agent start or not? since there's already a agent present which is processing the queue items

3. Will the queue items be processed in sequence or in parallel

-- The machine is a single node

Thanks

Avinash

***Updated by moderator: Lochan to add Categories***

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.