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Posted: September 21, 2015
Last activity: September 23, 2015
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Designing Stages, Steps and process
My process in PEGA starts by importing some cases by reading a batch file. Then I need to put all these cases in predefined workbaskets. for example 'case 1' has a property 'team 1' so it should be kept in XYZ workbasket (Team 1's work basket). And so on.
Can any one help how should i start with it in case designer ?
As usual, you will identify the stages for your process, then decompose them into steps. For your scenario you can just keep it simple and have 1 stage: Intake.
Then in the stage, create 1 multi-step process to import the cases and route them to each workbasket according to your business logic.
So it can really be as simple as 1 stage and 1 step.