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Narendra kumar reddy yerasi (NK_REDDY)
Cognizant

Cognizant
US
NK_REDDY Member since 2013 11 posts
Cognizant
Posted: March 3, 2015
Last activity: March 6, 2015
Posted: 3 Mar 2015 21:35 EST
Last activity: 6 Mar 2015 10:30 EST
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Tickets Lesson - Alternate Approach Question

Hello,

For CSSA 7.1 Tickets Lesson Exercise : The alternate solution suggested is to add the wait shape , but it is mentioned that "The disadvantage of this approach is that for each subcase type, we would have to add a wait shape."

The questions i have is -

Do we need to add the wait shape for the child case flow(Benefits Enrollment, Payroll) or to the parent flow using split join? I think we need to add it to the parent case (Onboarding case) in the WaitCompletion flow using Split join, Please confirm.

 

Thanks in advance

Narendra

Pega Academy
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