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GOWRISHANKAR Member since 2010 2 posts
PEGA
Posted: 3 years ago
Last activity: 3 years 10 months ago
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Question is not clear in Service Levels lesson quiz

Please make this question more clear.

Question 4
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(True or False) The SLA-checking Agent invokes its Activity every 30 seconds. 
 
 
SLA-checking Agent (ServiceLevelEvent) invokes its Activity (ProcessEvent) every 30 seconds. So true would be the correct answer. However the false seems to the expected answer. Hoever the question "SLA-checking Agent invokes the acitivity configured in SLA rule every 30 seconds " seems to be the correct question for the expected answer.
 
 
Please revert if I am wrong.
 
 

Would we be getting these kinds of ambiguous question in real exam?

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