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Elie Rahal (erahal)
Murex
Senior Product Manager
Murex
LB
erahal Member since 2016 22 posts
Murex
Posted: March 26, 2019
Last activity: March 31, 2019
Posted: 26 Mar 2019 12:28 EDT
Last activity: 31 Mar 2019 10:40 EDT
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Adoption of Pega Knowledge

Hello,

The question is simple, we are testing the Pega Knowledge, module. And the following simple question came up:
Why Pega Support community is not using Pega Knowledge, cwe are checking the different functionalities that are provided, search worflow content etc... etc... and especially the help sites.

I like the feature a lot but I am not convinced to implement Pega Knowledge, for one simple reason Pega Support Communities are built on top and using Drupal.

Can someone shed a light on this dilemma? And provide valid arguments?

Thank you

Pega Knowledge
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