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Ponnurangam Nagaraj (PonnurangamN2827)
Vodafone

Vodafone
IN
PonnurangamN2827 Member since 2019 43 posts
Vodafone
Posted: November 7, 2019
Last activity: November 7, 2019
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Advanced agent is not running

Hi,

In our prod environment, one of advanced agent is not running as expected. I could see below stack trace for the same.

Please suggest what could be wrong with this

Workmanager: default, Version: 0, Scheduled=false, Started=true, Started time: 640221 ms
", which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger". Stack trace:
java.io.FileInputStream.readBytes(Native Method)
java.io.FileInputStream.read(FileInputStream.java:255)
java.io.BufferedInputStream.read1(BufferedInputStream.java:284)
java.io.BufferedInputStream.read(BufferedInputStream.java:345)
sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
java.io.InputStreamReader.read(InputStreamReader.java:184)
java.io.BufferedReader.fill(BufferedReader.java:161)
java.io.BufferedReader.readLine(BufferedReader.java:324)
java.io.BufferedReader.readLine(BufferedReader.java:389)
com.pegarules.generated.activity.ra_action_executeunixcommand_e91c98649714531f1b4cd4b1561b4bc0.step3_circum0(ra_action_executeunixcommand_e91c98649714531f1b4cd4b1561b4bc0.java:318)
com.pegarules.generated.activity.ra_action_executeunixcommand_e91c98649714531f1b4cd4b1561b4bc0.perform(ra_action_executeunixcommand_e91c98649714531f1b4cd4b1561b4bc0.java:107)
com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597)
com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10845)
com.pegarules.generated.activity.ra_action_getsqsrecords_d2cbfddd989102108e38110ff18ce735.step2_circum0(ra_action_getsqsrecords_d2cbfddd989102108e38110ff18ce735.java:272)
com.pegarules.generated.activity.ra_action_getsqsrecords_d2cbfddd989102108e38110ff18ce735.perform(ra_action_getsqsrecords_d2cbfddd989102108e38110ff18ce735.java:90)
com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597)
com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:786)
com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:655)
com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:1055)
com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1327)
com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075)
com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:957)
com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:761)
com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1545)
com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1314)
com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:945)
com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:958)
com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:236)
com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:171)
com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)
com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)
com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
sun.reflect.GeneratedMethodAccessor298.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.__WL_invoke(Unknown Source)
weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:33)
com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.invokeEngine(Unknown Source)
com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.onMessage(PRAsync.java:112)
sun.reflect.GeneratedMethodAccessor297.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
com.pega.pegarules.internal.etier.mdb.PRAsyncBoot.onMessage(PRAsyncBoot.java:91)
weblogic.ejb.container.internal.MDListener.execute(MDListener.java:438)
weblogic.ejb.container.internal.MDListener.run(MDListener.java:671)
weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:670)
weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:644)
weblogic.work.ExecuteThread.execute(ExecuteThread.java:415)
weblogic.work.ExecuteThread.run(ExecuteThread.java:355)

***Edited by Moderator: Lochan to update platform capability tags***

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