moryh Member since 2017 7 posts
Posted: July 25, 2018
Last activity: July 26, 2018

Agent is not getting started and throwing exception

I have a requirement to create case using agent activity.

I created a advanced agent that call an activity.

In that activity on first step i am setting pyTransactionID property, on second step i used createWorkPage method and on third step i used AddWork method. Then i unit tested this activity and case created successfully.

Then i started the agent from SMA but it is not getting started and getting following error in error Info column:

Exception at 20180708T131616.428 GMT: The reference <code block> is not valid. Reason: FUAInstance-NullMyStepPage at com.pegarules.generated.activity.ra_action_createcases_160d87c782f5273893817761c68385ae.step1_circum0( at com.pegarules.generated.activity.ra_action_createcases_160d87c782f5273893817761c68385ae.perform( at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity( at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute( at at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock( at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked( at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked( at at at$ at

Please help to resolve this.

Thanks in in advance.

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