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SurajK48 Member since 2014 7 posts
TCS
Posted: 1 year ago
Last activity: 1 year 11 months ago
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Assignment should proceed once email response is received

Hi,

I have a requirement where the assignment in a flow is to proceed once the email response is received for that assignment from an external user.

Should i use email listener for this or the DWA functionality.

Currently i have configured a listener but dunno how to apply that to the flow or relate it to the case.

Can someone please help me with this

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