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Posted: October 22, 2018
Last activity: October 23, 2018
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Assignment should proceed once email response is received
Hi,
I have a requirement where the assignment in a flow is to proceed once the email response is received for that assignment from an external user.
Should i use email listener for this or the DWA functionality.
Currently i have configured a listener but dunno how to apply that to the flow or relate it to the case.
Can someone please help me with this
Hi Suraj,
Below article might give you pointers for your use case. Please go through:
https://community.pega.com/knowledgebase/articles/how-configure-email-based-work-processing