Question1Replies409Views SarathPrashanth Member since 2016 49 posts INFOSYS Posted: 2 years agoLast activity: 2 years 4 months ago Closed Solved Chat bot - Send Confirmation message or CaseID to the userHi All,I have configured a chat bot .Lets say i have asked all the necessary questions and got the response which are needed to create a case. Now i want to display a success message with case ID in the chat screen instead of any questions. For Ex Q1 - AnsQ2 - Ans Q3-Ans"Thanks a case has been created with your inputs" Here is your Case ID - "" . - I want my chat to be in this way. As of now my flow calls a sub flow with questions. But i am not sure where exactly do we need to set it and how ?Any pointers on this would be helpful.ThanksSarath Conversational Channels Data Integration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoCarissaW_GCS PEGA replied to SarathPrashanthYou could add another question shape to the end of your flow and use a paragraph rule to display the message with the property value. Add a question shape that references a rule. On the Question tab of the Question rule, reference a paragraph rule that contains the message and case ID property. On the Answers tab of the Question rule, select 'Show display text only' as the answer mode.