Question

3
Replies
2743
Views
Close popover
Sagar Kumbhar (Rules)
Cox

Cox
US
Rules Member since 2017 13 posts
Cox
Posted: November 14, 2017
Last activity: November 20, 2017
Closed

Create Case Type in existing application

Hi

My application (built on 7.2.2 CS) was built without a case type. Now we want to get the benefits of the case type rules and stage design.

As of now The cases are initiated manually. The case type and its supporting rules are not present in the classes.

How can i create case type for the existing work classes and accommodate existing flows. The application is already in production.

Case Management
Moderation Team has archived post