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Posted: December 26, 2018
Last activity: September 3, 2019
Closed
Creating Case Types
How do I create Case Types in Pega Knowledge 7.31? It seems relatively easy by selecting 'Add a case type' however, I continue getting errors due to rulesets where the ruleset drop down is but there aren't any options in the drop down. What am I needing to do to successfully create a Case Type?
***Edited by Moderator Marissa to update platform capability tags****
Hello,
Can you let us know your user id here?