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Infosys Limited
Posted: February 16, 2018
Last activity: February 19, 2018
Closed
Custom logo displaying as 'X' cross mark on portal screen refresh
Custom logo on header of portal screen does not load on IE browser refresh and displaying 'X' cross mark as in attached screenshot. It is working fine on Chrome browser. The image is stored as binary and loaded through HTML rule. Kindly advice.
The logo is displaying fine on initial login/screen load, but on refresh the logo displays 'X' cross mark. This is happening only on IE browser
Pega Version - 7.1.8
IE Version - 11.0
Hi Kaushik,
Thanks for posting on PSC.
It appears to me, a probable issue with caching mechanism or other configuration with IE browser.
I could find several post on similar issues reported with IE 11 browser:-
- https://github.com/angular-ui/ui-grid/issues/3376
- https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/crosses-appear-in-internet-explorer/47edf4f2-3f2c-4226-9d4d-8e8f5579aec7?auth=1
Hope it assists you. Kindly notify if it does for sharing with the larger audience.
Regards,
Asif