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 Suman Palukuru (SumanP57)
Citigroup Inc

Citigroup Inc
US
SumanP57 Member since 2017 2 posts
Citigroup Inc
Posted: November 5, 2018
Last activity: November 15, 2018
Posted: 5 Nov 2018 17:33 EST
Last activity: 15 Nov 2018 5:16 EST
Closed

'Custom Search Properties' rule form option not working as expected

Hi There,

My requirement is to disable to full text search and enable the only specific properties to search for a specific work class. Below are the steps followed but search of case itself is not working

1) Disabled the full text search from advanced tab of work class

2) Created a new ' Custom Search Properties' data instance and included all the required properties

3) Enable the 'Custom Search' option from System --> Settings --> Search

4) Performed a reindex on work class

Pega version is 7.2.2

Please advise if am missing any steps.

--Suman

***Edited by Moderator: Pallavi to update platform capability tags***

Low-Code App Development Case Management System Administration
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Posted: 2 years ago
Posted: 15 Nov 2018 5:16 EST
Yesovardhan Venkatesa Kambhampaty (kamby)
PEGA
Senior Product Manager
Pegasystems Inc.
IN

Hi Suman,


When you said "Disabled full text search from advanced tab of work class", do you mean the one with the label " Exclude this class from search? "? If this is what you checked, then instances of this class will not be indexed into our Search system at all!


You have to un-check this for your idea to work.


Yesho.