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EngincanY Member since 2018 68 posts
Tekfen Holding
Posted: June 3, 2020
Last activity: June 12, 2020

Email account for email listeners

Hi, We are currently using an email listener for pulse email reply and it works fine. What I am wondering is, can we use the same email account for a work pool for email approval ? What is the best practice here for both enable pulse email reply and email approval ?

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform 7.4 Conversational Channels
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