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judsz Member since 2019 6 posts
PEGA
Posted: May 18, 2020
Last activity: May 19, 2020

Email Bot Case Creation Automated Email Edit

How do you edit the Automated email response for new case creation?

 

Also is it possible to have an automated email that send out when the case is resolved similar to the one that is created when an email is processed (view attachment).

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

Pega Platform Case Management Communications and Media
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