bienio191 Member since 2014 2 posts
Bizmatica Polska S.A.
Posted: December 17, 2015
Last activity: December 19, 2015

Exposing custom properties in pr_sys_queues table

Could you, please, tell me if it is possible to expose custom properties as a database columns in internal Pega table pr_sys_queues without any negative impact on all agents' processing and all other OOTB functionalities?

We developed a report which retrieves data from pr_sys_queues table using custom properties as a columns source, but its execution performance is severely limited by the lack of "report's optimization" in terms of these custom properties. We are not sure if exposing these properties will not have a bad effect on application stability and functioning.

I would appreciate your answers.

System Administration Low-Code App Development Reporting
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