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SriniAncha Member since 2016 19 posts
Infosys Limited
Posted: 3 years ago
Last activity: 3 years 2 months ago
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Extending Interaction History with multiple columns in Same table

Hi,

Have a doubt while extending Interaction History, from PDN article 'Extending Interaction History' (https://pdn.pega.com/extending-interaction-history/extending-interaction-history#3) we have the below explanation,

To extend Interaction History with the ProductID property for all applications in the action dimension table:

• Add a new property ProductID of type text to the Data-Decision-IH-Dimension-Action data model in the

application rulesets of the call center and the outbound marketing applications.

• Add the ProductID property (same name and data type) to the Strategy Result class of both applications.

• Override the pyInteractionHistoryConfiguration data transform in Data-Decision-IH-Configuration for both

application rulesets.

• Add a new set action, set the source to Primary.pyActionProperties(<APPEND>) and the the target to

"ProductID".

If we have to add multiple columns (Custom) to Action table, how can we extend this Data transform and have multiple columns getting saved in Action table?

Thanks,

Srini

***Moderator Edit: Vidyaranjan | Updated Categories***

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