Question
Rulesware LLC
MX
Last activity: 16 Oct 2020 10:33 EDT
Extension points for register a record of an extended interaction history
I am reviewing how to extend the IH, I followed the steps as in following article: https://community.pega.com/knowledgebase/articles/decision-management-overview/extending-interaction-history
I was able to record the property in the IH because I was using a Real-Time Event, so at some point the main data flow, ProcessFromEventSource, invokes DFWriteEventTriggerIH DF to save the data into the IH. As Trigger_NBA_Top_Level is invoked as part of the ProcessFromEventSource, then I can set a value in the extended property as part of the strategy result.
I wonder, what are the extension points to set the value, so it is recorded in the IH’s fact table for the following scenarios?
- Get the NBA Container response with recording the impression configured
- Capturing the response for an action either initiated by a Real-Time Event or returned by a Real-Time Container
Finally, just to validate, my understanding is that when NBA Container not configured to record the impression it would not be a best practice to force a record of the request. Is this statement correct?
Pegasystems Inc.
IN
Hi Francisco Jaiver,
Thanks for reaching us.
If I understand the problem correctly, what you are saying is that, you could able to extend the IH and using Real-time events functionality you see the value extended IH in table, but when you run real-time containers you are not able to see the extended IH column value. If it's true, then you need to following extending real-time containers (topic - Implementing real-time containers )
https://community.pega.com/knowledgebase/documents/pega-marketing-84-implementation-guide.
If my understanding is wrong, can you please elaborate the issue more.
Thanks Harish.
Rulesware LLC
MX
Hi Harish @Harish,
yes, your understanding of my success scenario is correct, I will restate the questions to try to explain better the other two scenarios I am interested in. Notice that is a different objective to extend IH and to extend RT-Containers, I have extended successfully a RT-Container in the past.
Success scenario
I am able to see the property value at my extended IH record when using Real-Time Containers, in that case I set the value as part of the Strategy Result, simplest implementation would be to set property componente in Trigger_NBA_Top_Level strategy.
Questions
- Where do I place the set value so it is recorded in my extended IH when I get the NBA Container (Container service) and this NBA Container is configure with "Impression Capture: Capture on retrieval"?
- Where do I place the set value so it is recorded in my extended IH while capturing the response (CaptureResponse service)?
Thanks and best regards
Javier