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Francisco Javier Guzman Anaya (FranciscoJavierG2301)
Rulesware LLC

Rulesware LLC
MX
FranciscoJavierG2301 Member since 2017 24 posts
Rulesware LLC
Posted: October 14, 2020
Last activity: October 16, 2020

Extension points for register a record of an extended interaction history

I am reviewing how to extend the IH, I followed the steps as in following article: https://community.pega.com/knowledgebase/articles/decision-management-overview/extending-interaction-history

I was able to record the property in the IH because I was using a Real-Time Event, so at some point the main data flow, ProcessFromEventSource, invokes DFWriteEventTriggerIH DF to save the data into the IH. As Trigger_NBA_Top_Level is invoked as part of the ProcessFromEventSource, then I can set a value in the extended property as part of the strategy result.

I wonder, what are the extension points to set the value, so it is recorded in the IH’s fact table for the following scenarios?

  • Get the NBA Container response with recording the impression configured
  • Capturing the response for an action either initiated by a Real-Time  Event or returned by a Real-Time Container

Finally, just to validate, my understanding is that when NBA Container not configured to record the impression it would not be a best practice to force a record of the request. Is this statement correct?

Pega Marketing for Financial Services 8.4 Decision Management Financial Services Business Architect