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Mangesh Walhe Member since 2018 15 posts
PEGA
Posted: September 26, 2018
Last activity: September 28, 2018
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Failure in RoboticsApiHelper.GetRobotProfile after robot registration

Facing an issue while connecting from Platform to RPA. Registration is successful, but it fails immediately after that when it tries acquiring the 'Profile information' from Pega Platform server. Has anyone come across such problem?

Pega Platform version is 7.4 and Robotics version is 8.0.1088.0

Following is the log snippet (can not share the whole log just yet.):

INFO | 2018-09-25 17:04:28,583 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsApiHelper.RegisterRobot - Robot registration started. Robot Name: <VM Name>, Workgroup: <WkGroup Name>, Authentication Mode: 'Basic'.
INFO | 2018-09-25 17:04:29,071 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsApiHelper.RegisterRobot - Robot registration succeeded.
ERROR | 2018-09-25 17:04:29,279 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsApiHelper.GetRobotProfile - Get robot profile failed. Robot Name: <VM Name>, Status Code: 'NotFound'.
ERROR | 2018-09-25 17:04:29,284 | 1 | 1 | 8064 | STA | Robotics | | | Error requesting data from Pega. http://<Host>:<port>/.../api/v1/data/D_pxRobotProfile
ERROR | 2018-09-25 17:04:29,285 | 1 | 1 | 8064 | STA | Robotics | | | Code: NotFound(404), Content: {
"pxObjClass":"Pega-API-Data"
,"errors":[
{
"ID":"Pega_API_017"
,"message":"指定されたパラメータ ID でデータ ページが見つかりません"
,"pxObjClass":"Pega-API-Error"
}
]
}

ERROR | 2018-09-25 17:04:29,285 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsService.RegisterRobot - Unable to acquire RobotInfo.
INFO | 2018-09-25 17:04:29,309 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsApiHelper.RobotSignOff - Robot sign off started. Robot name: <VM Name>.
ERROR | 2018-09-25 17:04:29,472 | 1 | 1 | 8064 | STA | Robotics | | | RoboticsApiHelper.RobotSignOff - Robot sign off failed.

The runtime shuts down after the above log.

Robotic Process Automation
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