Question3Replies48Views PratikD0 Member since 2017 22 posts Zensar Technologies Ltd Posted: June 2, 2020Last activity: June 2, 2020 How to attach mail sent to case in attachments tab. please suggestHow to attach mail sent to case in attachments tab. ? please suggest ***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags**** Pega Platform Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 5 months agoShyju PEGA replied to PratikD0Hi, Not sure if I understood the question correct. I assume you just want the email sent to be attached to case. If that is the case have you tried SendSimpleEmail activity with DoNotAttach parameter as false/unchecked? Posted: 5 months agoPratikD0 Zensar Technologies Ltd replied to ShyjuYes, you got the question right.But I want to configure this without using smartshape.I want to call this using send email button(in which I will write an activity)Can I use this here ? Posted: 5 months agoShyju PEGA replied to PratikD0Yes. You can call SendSimpleEmail activity from your activity.