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Dennis Jiang (jiand1)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
US
jiand1 Member since 2019 5 posts
PEGA
Posted: July 5, 2019
Last activity: July 5, 2019
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How to automatically assign a case to a user?

Hi,

I'd like to ultimately add to PegaSupport functionality in automatically assigning a case to a specific user (based on some other logic). Latest version of Pega Platform is fine.

Can someone guide me through this? Haven't found anything that useful on community.

Thanks,

Dennis

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform Case Management
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