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jiand1 Member since 2019 5 posts
PEGA
Posted: 1 year ago
Last activity: 1 year 3 months ago
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How to automatically assign a case to a user?

Hi,

I'd like to ultimately add to PegaSupport functionality in automatically assigning a case to a specific user (based on some other logic). Latest version of Pega Platform is fine.

Can someone guide me through this? Haven't found anything that useful on community.

Thanks,

Dennis

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform Case Management
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