Question

1
Replies
82
Views
Close popover
Srikanth Kata (SRIKANTHKATA)
Inc
Srikanth Kata
Inc
US
SRIKANTHKATA Member since 2011 4 posts
Inc
Posted: September 21, 2018
Last activity: September 22, 2018
Closed

How to map facebook profile data to Operator ID created by Facebook Channel

Hello,

We have created facebook channel to create cases and respond back to user using messenger bot.

We were able to achievethis, however for the operator ID channel creates for each user is not as expected, It doesn't store User profile data. We would like to store First Name, Last Name, Full Name from Facebook user profile data.

Could someone here please help me in achieving the same.

Thanks

Srikanth

Conversational Channels
Moderation Team has archived post