Question 1 Replies 60 Views × Close popover Vikas Agrawal (Vikas_Agrawal) Ford Motor Pvt Ltd. Senior Software Engineer Ford Motor Pvt Ltd. IN View Profile Send Message Vikas_Agrawal Member since 2018 27 posts Ford Motor Pvt Ltd. Posted: April 22, 2020 Last activity: April 24, 2020 Posted: 22 Apr 2020 3:58 EDT Last activity: 24 Apr 2020 4:11 EDT Template operator for webchat channel What are the roles needs to be provided for the template operator in web chat channel ? ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Intelligent Virtual Assistant Conversational Channels × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 11 months ago Posted: 24 Apr 2020 4:11 EDT × Close popover Sudhakar Dangudubiyyam (dangs) PEGA Lead System Architect Pegasystems Inc. IN View Profile Send Message dangs PEGA replied to Vikas_Agrawal It depends what actions you are going to perform through the channel configuration. But in general User Level4 should be enough.