Question1Replies58Views×Close popoverVikas Agrawal (Vikas_Agrawal) Ford Motor Pvt Ltd. RPA Developer Ford Motor Pvt Ltd. IN View Profile Vikas_Agrawal Member since 2018 24 posts Ford Motor Pvt Ltd. Posted: April 22, 2020Last activity: April 24, 2020Posted: 22 Apr 2020 3:58 EDTLast activity: 24 Apr 2020 4:11 EDT Template operator for webchat channelWhat are the roles needs to be provided for the template operator in web chat channel ? ***Edited by Moderator Marissa to update Platform Capability tags**** Pega Intelligent Virtual Assistant Conversational Channels ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 9 months agoPosted: 24 Apr 2020 4:11 EDT×Close popoverSudhakar Dangudubiyyam (dangs) PEGA Lead System Architect Pegasystems Inc. IN View Profiledangs PEGA replied to Vikas_AgrawalIt depends what actions you are going to perform through the channel configuration. But in general User Level4 should be enough.