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 Vikas Agrawal (Vikas_Agrawal)
Ford Motor Pvt Ltd.
Senior Software Engineer
Ford Motor Pvt Ltd.
IN
Vikas_Agrawal Member since 2018 37 posts
Ford Motor Pvt Ltd.
Posted: April 22, 2020
Last activity: April 24, 2020
Posted: 22 Apr 2020 3:58 EDT
Last activity: 24 Apr 2020 4:11 EDT
Closed

Template operator for webchat channel

What are the roles needs to be provided for the template operator in web chat channel ?

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Posted: 1 year ago
Posted: 24 Apr 2020 4:11 EDT
Sudhakar Dangudubiyyam (dangs)
PEGA
Lead System Architect
Pegasystems Inc.
IN

It depends what actions you are going to perform through the channel configuration. But in general User Level4 should be enough. 

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