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VenkatasubrahmanyaramakrisSankarabhotla Member since 2016 1 post
Posted: May 6, 2016
Last activity: May 10, 2016
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How to navigate through multiple flows

Hi,

We have a stage based case type, having 2 stages, 3 steps (flows) each.

We have a requirement where the user needs to navigate through multiple Flows (each flow having few screens) back and forth and be able to update the data entered.

Each of the flows to be navigated back and forth have some decision shapes where a few validations happen. These validations decide where the case should proceed next.

I have tried to achieve the navigation initially using 'Local actions'. I've added all the "flow actions" I need to navigate to as local actions on the assignment shape of a flow as required.

This works for going back to the 'previous' screen from 'current screen', but on submitting the 'previous' screen, the 'current screen' is rendered without executing the decision shapes.

The control is taken back to the current screen without executing anything else. (Please see the attached document for screenshots).

"Screen flows" could be used to navigate between screens within the same flow is what I learnt.. Could they also be used between multiple flows..?

Do we have any OOTB feature that allows navigation between flows or can we achieve the navigation somehow?

Thanks,

VSR Krishna Sankarabhotla

Message was edited by: Marissa Rogers - Added Category

Case Management
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