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Brahmeswara Rao (Brahmesh@)
Capgemini
Developer
Capgemini
SE
Brahmesh@ Member since 2013 150 posts
Capgemini
Posted: September 16, 2020
Last activity: September 24, 2020

How to perform reassign on different task from an active assignment

There are two sub-cases ,let's say subCase_1 and subCase_2 and we have a local action of an assignment in subcase_1 to update the certain details which triggers to route the subcase_2 to different workbasket .

I tried to use ReAssign/pxTransferAssignment but the challenge is, there is no provision to pass assign page explicitly to OOTB reassign utilities as both of them are defined with newAssignPage to process the task routing. if I use OOTB routing utilities then the current assign page gets overridden once the local action of assignment is submitted.

Any better approach to handle this usecase without having customized version of reassign activity..

Pega Platform 7.3.1 Case Management Financial Services