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Cognizant
Posted: March 29, 2019
Last activity: October 17, 2020
How to Resolve Parent Case automatically if all child cases gets resolved
I have Parent Case (DIS-) and Child Cases (EE-), (NP-). If I resolved all the Child Cases( EE- & NP-), then my Parent Case(DIS) should automatically Resolve. Using Pega 8.1.1 version. Please suggest an approach.
You should call pxforcecaseclose on parent case.