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Som@Soprasteria Member since 2011 16 posts
Soprasteria
Posted: 4 years ago
Last activity: 3 years 11 months ago
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images in the email body for the gmail are not displayed

Hi Team,

Requirement: In my application i need to display the images in the email body.

Approach: Used Pega OOTB activity (CorrNew) for sending email and Created and Passing the Correspondence rule  having image inserted as paramter to the mentioned activity, i was able to see the images in the yahoo mail, domain emails(outlook).  but couldnt load images in the gmail, Please reply would be appreciable.

Thanks

***Updated by Moderator: Lochan. Removed user added FAQ and Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option; updated categories; Added SR Details***

Low-Code App Development Case Management Data Integration User Interface SR Created
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Posted: 4 years ago

Hello,


I seen this post earlier, but this is not working i am getting the below error.the image is not rendering only when we open the mail in gmail.


 com.pega.pegarules.pub.PRRuntimeException: Illegal characters detected in the path "/StaticContent/common/25860cf09255973e67d4dd21bd24bfc1//c_zdp4FjGam7bYOW3jaoghcEK9Ma08NV*/webwb/Img_DeclrEmail.png>". You may not use ", ?, *, <, >, |, :  in the gmail


Thanks

Posted: 4 years ago

Hello Som, 


Thanks for the response.


What is the version of Pega used at your end?


Regards,


Rincy

Posted: 4 years ago

Hi Rincy,


Thanks for letting us know the SR details here. I have updated the original post for effective tracking and also added a Pulse post to the SR, thus linking the 2 items!


Regards,

Lochan  |  Community Moderator  |  Pegasystems Inc.

Posted: 3 years ago

Hello,


I'm showing that this SR has been resolved as our team was unable to reach you for response. If you need further assistance, please reach out to us again.


Marissa | Community Moderator | Pegasystems Inc.
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