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YasminT3242 Member since 2018 2 posts
Accenture
Posted: May 23, 2018
Last activity: September 12, 2018
Closed

Inbound Email - Displaying Email Body with Embedded Images - .pySubmitLabel button its not working beacuse of that image.

Hi All,

Pega V7.2 - Case is created from email which contains images in signature. I am displaying the content of email in pega.

After that I cannot proceed to the next step, every time I click the submit button- whole session is freezing because of that image. In tracer also, no records.

No error in the page.

Deleting cookies did not helped
Closing the browser did not helped
Opening new session did not helped
Transferring the case to other user did not helped

Can anyone tell for what reason submit button or any other action not working.

Regards,

Yasmin

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