Cheri Gaudet (gaudc)
Measured Response LLC
Cheri Gaudet
Measured Response LLC
gaudc Member since 2016 23 posts
Measured Response LLC
Posted: December 21, 2020
Last activity: December 27, 2020
Posted: 21 Dec 2020 12:28 EST
Last activity: 27 Dec 2020 10:36 EST

Impact of CustomerID change on adaptive learning

We are in a situation where, for various reasons, our client is considering using one value for CustomerID in MVP, and at some point in the future, may cut over to use a different identifier. I would like to understand what the impact would be to adaptive learning if a customer's CustomerID was to change.

Theoretically, if I have one value for CustomerID today, and tomorrow it is some other value, but that is the only thing that changes about my data, then wouldn't a mature model calculate the same propensities for me today that they would have yesterday?

Pega Customer Decision Hub for Financial Services 8.5 Decision Management Financial Services Decisioning Consultant