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Suraj K (SurajK48)
TCS

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SurajK48 Member since 2014 7 posts
TCS
Posted: November 5, 2018
Last activity: November 7, 2018
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Inbound email processing - Process inbound email to proceed the case in the flow

Hi,

I am trying to process the inbound email received using the activity pyCreateAndManageWorkFromEmail, i have learned that in order to process the workobject we need to have the information of the workobject in the inbound email, so i am using the subject of the email for that.

I am now stuck at the part where i need to proceed the case forward in the flow which is not happening. although i am giving the flow action name as parameter for this ootb activity.

Can somebody please help me with this ? I really could use as much as possible

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